FAQ Frequently Asked Questions
Q:
My account says it's suspended for unusual activity, what does this mean?
For many reasons, this message appears when we need to review recent account activity.
Q:
I named my pet, but I was given a different name when it was approved.
Usernames and pet names are auto-generated for you if the name you have picked is deemed unacceptable.
Q:
Remove pet application
To remove a pet, you have to send a "remove pet" request through the Create a Pet page.